Chatbot Empathy: Bridging The Gap In Digital Care
Imagine having a 24/7 customer service representative, a lead-generating machine, and a personal assistant all rolled into one. That's the power of chatbots. These AI-powered tools are revolutionizing how businesses interact with their customers, offering instant support, personalized experiences, and streamlined operations. But what exactly are chatbots, and how can they benefit your business? Let's dive into the world of chatbots and explore their potential to transform your customer engagement and drive growth.
What are Chatbots?
Defining Chatbots
At their core, chatbots are computer programs designed to simulate conversations with humans. They use artificial intelligence (AI) and natural language processing (NLP) to understand user queries and provide relevant responses. Think of them ...