Tag: Chatbots: From Customer

Chatbots are rapidly transforming the way businesses interact with customers, automating tasks, and providing personalized experiences at scale. Whether you're a business owner looking to improve customer service or simply curious about the Technology, this guide will provide a comprehensive overview of chatbots, their capabilities, and how they can benefit your organization. What are Chatbots? Defining Chatbots At their core, chatbots are computer programs designed to simulate conversation with human users, especially over the internet. They leverage artificial intelligence (AI) and natural language processing (NLP) to understand user queries and provide relevant responses. Think of them as virtual assistants available 24/7 to answer questions, solve problems, and guide users through vari...