Conversational AI: Beyond Customer Service, Shaping Industries
Chatbots have rapidly evolved from simple automated responses to sophisticated AI-powered assistants, transforming how businesses interact with their customers. This blog post delves into the world of chatbots, exploring their capabilities, benefits, implementation strategies, and future trends. Whether you are a business owner, marketer, or Technology enthusiast, understanding chatbots is crucial in today's Digital landscape.
Understanding Chatbots: What They Are and How They Work
Definition and Core Functionality
Chatbots are computer programs designed to simulate conversations with human users, especially over the internet. They are designed to automate tasks, answer queries, provide information, and engage users in a conversational manner.
Natural Language Processing (NLP): Understand...
