The Chatbot Therapist: Empathy In Artificial Intelligence
Imagine having a conversation with a helpful agent, ready to answer your questions instantly, guide you through a process, or even help you make a purchase – all without waiting on hold or sifting through endless website pages. That's the power of chatbots, and they're rapidly transforming how businesses interact with customers and streamline operations. This blog post will delve into the world of chatbots, exploring their functionality, benefits, diverse applications, and the key considerations for implementation.
What are Chatbots?
Defining Chatbots
At their core, chatbots are computer programs designed to simulate conversations with human users. They leverage artificial intelligence (AI) and natural language processing (NLP) to understand user input and provide relevant responses. They ...