VideoSlots review | Canada | In-depth review for online casino

As winner of Slot Operator of the Year at the International Gaming Awards in 2025, there’s little doubt that VideoSlots is a quality Canadian casino. I certainly found this to be the case when playing here and love the enjoyable experience it offers.

It’s key to find out more before signing up though and not just take my word for it. This guide sets out just why I like VideoSlots so much and gives a balanced take on what it delivers. Let’s find out more about this iconic iGaming hub! 

VideoSlots factsheet

1. License: Malta Gaming Authority and UKGC
2. Year established: 2011 
3. Best bonus: 100% Up To C$200 + 11 no wager free spins
4. Customer support: Yes (live chat, email, phone, snail mail and FAQ) 
5. Number of games: 9000+ 
6. Payment methods: 17 (inc PayPal, Skrill and Neteller) 
7. Withdrawal speed: 24 hours – 5 days
8. Minimum deposit: $10 CAD
9. Mobile app: Yes
10. Highest RTP slot: Legend of Senteng 97.80%
11. Live casino: Yes
12. Company owner: Immense Group

VideoSlots bonuses

In my opinion, the range of casino bonuses are a standout feature of this casino. But what promo’s did I find to explore here? 

Welcome bonus 

After going to the VideoSlots website and clicking ‘Open Account’ at the top right of the homepage, I was able to sign up and claim my welcome bonus. This was a 100% match up to $200 CAD and 11 free spins on Starburst. 

To get my bonus cash, I deposited the full $200 CAD and was pleased to see an extra $200 CAD awarded instantly. I noticed my 11 free spins were credited to use at the same time. 

One thing about this new player bonus I value is how the free spins have no wagering attached. The deposit match part of the offer has a 35x wagering attached but this is in line with welcome bonus wagering requirements at other casinos, such as The Grand Ivy Casino. 

Clash of Spins 

I’m happy to say I found a good choice of ongoing promo’s to get involved with here – especially as I like tournaments. 

Clash of Spins is a good example and I found 25 tournaments spread across two types of clashes to take part in (Spin Clashes and Big Win Clashes). 

After logging in, I registered to take part in clashes via the ‘Clash of Spins’ link on the homepage and started playing eligible slots. I played against other players and did my best to win rewards for coming out on top. 

Battle of slots 

Tournaments really do play a big part in what VideoSlots delivers in my experience. Another one that caught my eye is ‘Battle of the Slots,’ which is billed as the world’s first ever multiplayer slot experience. 

To take part, I logged in and went to the ‘Battle of Slots’ lobby from the homepage. I found the following four events to enter: 

• Battle Weekend
• Frenzy Mondays
• Tuesday Madness
• Epic Thursdays

I settled on a ‘Turbo Saturday’ event with a $1 CAD buy-in on ‘Legacy of Dead’ and clicked to register for it.

Wheel of jackpots

This bonus at VideoSlots gave me a chance to win one of three jackpots – Mega, Major or Mini! Although the jackpot amounts change regularly, the Mega Jackpot reached over $8500 CAD when I checked. 

To get involved I went into ‘My Prizes’ after spinning my favorite slots, although live games and jackpot games count too. I then got a chance to win a spin on ‘The Wheel of Jackpots’.

Mobile play at VideoSlots 

I was pleased to see the following ratings for the VideoSlots app on iOS/Android: 

• Google Play: 4.3 stars out of 5 from 219 reviews  
• App Store: 4.7 stars out of 5 from 30 reviews 

I downloaded the Android app by going into Google Play and clicking ‘Install’. This took only a few moments and I opened the app up afterwards with one tap. I found the casino easy to navigate on mobile and liked how responsive it felt. 

What games can you expect at VideoSlots?

One of the best things I find about playing here is the number of games to try. After looking around the game’s library, I found this to be around 9000 in the categories below: 

• Slots (including Book of Dead, Fishin’ Reels, Bonanza and more)
• Jackpots (such as Gonzo’s Quest Megaways)
• Live games (from live blackjack to live roulette, live poker and live baccarat)
• Table games 
• Slingo

I clicked ‘Live Casino’ on the homepage to test these games out. I chose a live blackjack game and found the dealer to be very professional. 

As well as lots of casino games to choose from, the range of top-tier developers here is another plus. When I clicked ‘All Games’ on the home page, I hit the ‘All Providers’ drop down menu to check this out. Among the names shown were: 

• NetEnt
• Play’n GO
• Hacksaw Gaming
• Quickspin 
• Games Global
• Big Time Gaming
• Pragmatic Play
• Blueprint 
• Kalamba Games 

3 highest RTP slots at VideoSlots

Legend of Senteng is the highest paying slot I played at VideoSlots and has a 97.80% RTP. I didn’t hit the maximum payout of 2,335x my stake but did trigger the free spins bonus. 

Pragmatic Play’s ‘Big Bass Splash’ has an RTP of 96.71% and is one of my favorite fishing themed slots. As a high volatility game, I managed to scoop some high value payouts on it! 

Sugar Rush is another Pragmatic Play slot and has an RTP of 96.50%. After playing it for a while, I found the bright, colorful design to be lots of fun.  

Slot name	Legend of Senteng	Big Bass Splash	Sugar Rush
RTP	97.80%	96.71%	96.50%
Software provider	Kalamba Games	Pragmatic Play	Pragmatic Play
Theme	Asian	Fishing	Candy
Reels	6	5	7
Paylines	50	10	20
Volatility	Medium to High	High	High
Year released	2022	2022	2022

Special features

One special feature I noticed when playing at VideoSlots is the tournaments to enter. This includes both the ‘Clash of Spins’ and ‘Battle of Slots’ promotions. For me, these are simple to take part in and add an extra air of excitement to my sessions. 

Another standout feature in my opinion is the focus on slots. Although there are other types of games to enjoy, VideoSlots sticks to its name and caters to slot lovers especially. Whilst other sites like bet365 are places I love to play, the focus on slots is something about VideoSlots I like. 

Not all online casinos I’ve tested have awards to their name (such as Luna Casino for example) and this is another area where VideoSlots stands out. Their recent win at 2025’s IGA gives them an edge over rivals and reassures me that it’s a quality place to play. 

Payment methods at VideoSlots

After playing here for a while, I found that VideoSlots supports 17 trusted payment options. This is a very good choice in my opinion, especially when I remember that PlayGrand Casino has around 10. 

The banking methods I spotted to deposit with are:

I decided to make my first deposit for $200 CAD via Neteller when logged in. After entering the amount and confirming the transaction, I was pleased to see the money hit my account right away. 

For me, withdrawal times at this casino are competitive. I got the $100 CAD payout I requested via Neteller within 24 hours. After spending some time looking at other withdrawal methods, I can confirm this as below: 

Payment method	Minimum withdrawal	Processing Time
Bank Transfer	$20	Up to 5 days
Visa	$20	Up to 5 days
Mastercard	$20	Up to 5 days
Citadel	$20	Up to 5 days
Payz	$20	Up  to 24 hours
Interac	$20	Up  to 24 hours
Instadebit	$20	Up to 5 days
Klarna	$20	Up  to 24 hours
MuchBetter	$20	Up  to 24 hours
Neteller	$20	Up  to 24 hours
PayPal	$20	Up  to 24 hours
Skrill	$20	Up  to 24 hours
Trustly	$20	Up  to 24 hours
Zimpler	$20	Up to 24 hours

VideoSlots customer support

After hitting the ‘Support’ button at the top of the homepage, the range of options for support were shown as below:

• Live chat
• Email
• Phone
• Snail mail 

I think this offers a very good choice and makes it simple to get help in the way I like best. I must mention the phone support in particular. This is not something I notice at many other casinos and I was able to enter my phone number to get a callback. 

I like how VideoSlots has a comprehensive FAQ section. I accessed this by clicking ‘FAQ’ on the left-hand side of the ‘Support’ page. I found the information on basic queries there to be very good and like how the ‘Search’ box makes it quick to get answers.

Is VideoSlots safe?

I’m happy to report that VideoSlots is a safe casino to play at. I double checked its credentials online and like how it’s regulated by numerous iGaming bodies, such as the Malta Gaming Authority. 

I spotted that VideoSlots uses the latest security measures to keep my data safe. This includes data encryption tech which keeps my transactions secure and a thorough ‘Privacy Policy’.

Is VideoSlots committed to responsible gambling?

To check this out, I clicked ‘Support’ at the top of the homepage and then ‘Responsible Gambling’ on the left-hand side of the screen. This took me into a page with lots of information on how to gamble safely and groups to contact for support. I was especially pleased to see ConnexOntario’s details listed.

Scrolling down the page, I saw the following information on responsible gambling tools to use: 

• Deposit limit tool: Yes
• Wager limit tool: Yes
• Loss limit tool: Yes
• time/session limit tool: Yes
• Self-exclusion tool: Yes
• Cool off/time-out tool: Yes
• Reality check tool: No
• Self-assessment test: No
• Withdrawal lock: No

VideoSlots compared to others

I always like to see how a casino matches up to its competitors when reviewing it. The number of games is somewhere VideoSlots scores well, with around 9000. This is a lot higher than someone like 21 Casino, who has about 3000 to try. 

Customer support is another crucial area where VideoSlots rates highly compared to its rivals. As well as industry standard live chat, email and FAQ help, it has phone/snail mail support options too. This gives it more choice than HeySpin Casino who has no phone or snail mail support. 

My final verdict

My overall verdict on VideoSlots is that it’s one of the best casinos in Canada. I always have a great time gaming there and like how safe it feels to spend time at. Whilst there’s a few things it could do better, there’s no doubt in my mind that it’s one of the best casinos in the country. 

Why do I like VideoSlots?

One thing I love about VideoSlots is how the choice of around 9000 games means I always have something new to try. I think the extensive customer support options are another highlight. Tournaments are something about online gaming I love and the ‘Clash of Spins’/’Battle of Slots’ promo’s stand out here. 

What VideoSlots could do better?

I wasn’t able to find details of a loyalty scheme and this is something VideoSlots needs to look at. For me, the overall design of the site feels a bit cluttered and some of the text can be hard to read. A revamp of the site would be welcome to address this. 

Commercial content notice: Taking one of the casino offers featured in this article may result in a payment to talkSPORT. 19+. T&Cs apply. Responsible Gambling Council

Remember to gamble responsibly

A responsible gambler is someone who:

• Establishes time and monetary limits before playing
• Only gambles with money they can afford to lose
• Never chase their losses
• Doesn’t gamble if they’re upset, angry or depressed
• Responsible Gambling Council – https://www.responsiblegambling.org/

Gamblers Anonymous – Discover resources and support for individuals facing gambling addiction. This dedicated support group offers valuable advice and a safe space to share personal experiences. – 📞 Contact: +1 (855) 222-5542

Gam-Anon – A 12-step self-help fellowship designed for those impacted by a loved one’s gambling struggles. Non-religious and open to all across Canada, Gam-Anon provides a welcoming community for voluntary members seeking support. – 📞 Contact: 718-352-167

For help with a gambling problem, call the Centre for Addiction and Mental Health on 1 800 463-2338.